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Privacy Policy
Last updated 05-Jan-2024
Effective date 05-Jan-2024
This Privacy Statement describes the policies of HW Lifestyle & Home BV (trade name Cookers & Grills) e-mail: info@cookersandgrills.nl, tel: +31(0)186 749 013 regarding the collection, use and disclosure of your data that we collect when you use our website (https://www.cookersandgrills.nl), hereinafter referred to as ”the website”. By accessing or using the Website, you consent to the collection, use and disclosure of your information in accordance with this Privacy Statement. If you do not agree, do not use the website.
We may change this Privacy Statement at any time without notice to you and will post the revised Privacy Statement on the website. The revised statement will become effective 180 days after it is posted on the website, and your continued access to or use of the website after that time will constitute your acceptance of the revised Privacy Statement. We therefore encourage you to check this page periodically.
Data we collect
We will collect and process the following personal data about you:
- Name
- Mobile number
- Address
- Payment Information
How we collect your information
We collect/receive data about you in the following ways:
- Interaction with the website
- When a user fills out a contact form or otherwise provides personal information
How we use your data
We will use the information we collect about you for the following purposes:
- Marketing/Promotional
- Creating user account
- Collection of customer feedback
- Enforcement of conditions
- Process payment
- Support
- Administrative data
- Targeted ads
- Customer order management
- Site Protection
- Dispute Resolution
- Manage user account
If we wish to use your data for any other purpose, we will ask for your consent and use your data only upon receipt of your consent and then only for the purpose(s) for which consent was given, unless we are required by law to do otherwise.
How we share your information
We will not transfer your personal information to third parties without your consent, except in limited circumstances as described below:
- Google Ad Services
- Google Analytics
- Legal entities
- Payment recovery services
- Data collection and processing
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and to retain it for no longer than necessary to fulfill that purpose.
We may also disclose your personal information for the following: (1) to comply with any applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Website violates third-party rights. If the Website or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.
Retaining your data
We retain your personal data with us for 90 days to 2 years after users cancel their accounts or for as long as we need it to fulfill the purposes for which it was collected as outlined in this Privacy Policy. We may need to retain certain data longer, such as recordkeeping/reporting under applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual and aggregate data, which does not identify you (directly or indirectly), may be stored indefinitely.
Your rights
Subject to applicable law, you may have the right to access and correct or erase your personal data or receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to transfer your personal data to another entity, to withdraw any consent you have given us to process your data, the right to lodge a complaint with a legal authority and such other rights as may be relevant under applicable laws. To exercise these rights, please contact us at info@cookersandgrills.nl. We will respond to your request in accordance with applicable laws.
You may opt out of direct marketing communications or the profiling we perform for marketing purposes by contacting us at info@cookersandgrills.nl.
Please note that if you do not allow us to collect or process the required personal data, or if you withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your data was requested.
Cookies etc.
To learn more about how we use these tracking technologies and your choices regarding these tracking technologies, please see our Cookie Policy.
Safety
The security of your information is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of any information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-party links and use of your data
Our website may contain links to other websites not operated by us. This Privacy Policy does not cover the privacy policies and other practices of third parties, including any third party that operates a website or service that may be accessed through a link on the website. We strongly encourage you to review the privacy policy of each site you visit. We have no control over and accept no responsibility for the content, privacy policies or practices of other third-party sites or services.
Complaint administration for data protection
If you have a question or complaint about the processing of your data available to us, please email our complaints administration, email: info@cookersandgrills.nl. We will handle your question or complaint in accordance with applicable law.
